OUR STORY
About Us
The Definition of Personalized Care
Peter T. Chen, MD opened doors to the practice in West Covina, CA, in the 1980s with one mission that has always remained the same: to deliver the best eye care in the most ethical, practical, and effective manner imaginable.
Achieving this goal requires delivering eye care without pressure from external forces, practice administrators, or anyone outside the medical team dictating how we should practice medicine. At our practice, there is only the delivery of eye care in its purest form, dictated only by eye doctors, just as we were rigorously trained to do during our medical schooling, residencies, or subspecialty fellowships.
When you first step into our office you’ll be greeted by a friendly staff member, receive state-of-the-art eye testing, and then be treated by eye doctors who personally perform every aspect of your exam. That’s all there is to it. There are no intermediaries, and no care “extenders” who you speak through to communicate to your eye doctor. Just you and a real doctor, the entire time.
Call us “old school” if you want, we don’t mind because we are old school in the ways that matter. We’ve even made house calls on occasion. Imagine that.
Dr. Philip Ngai on a house call
Philip Ngai, MD, MBA, MS is a comprehensive ophthalmologist and a fellowship-trained glaucoma specialist who has subspecialty training in the medical and surgical management of glaucoma. He is experienced in traditional incisional glaucoma surgery (trabeculectomy, Ahmed glaucoma drainage device implantation, Baerveldt glaucoma drainage device implantation), laser treatment of glaucoma (including Selective Laser Trabeculopasty, Laser Peripheral Iridotomy, and Diode Cyclophotocoagulation, and Micropulse cyclophotocoagulation), as well as novel minimally invasive glaucoma surgery (MIGS, including OMNI Canaloplasty and Goniotomy, XEN Gel Stent, Hydrus Stent, iStent, Trabectome, GATT, Kahook Dual Blade, and others).
Dr. Philip Ngai is also a cataract specialist, specializing in refractive, suture-less, microincisional, laser-assisted, and drop-less cataract surgery. He also performs clear lens exchange, or custom lens replacement. He has extensive experience in implementation of Advanced Technology Intraocular Lenses including implantation of astigmatism-correcting (toric) intraocular lenses, and presbyopia-correcting (multifocal and extended depth of focus) intraocular lenses.
Dr. Ngai performs a range of cataract surgeries with the goal of freeing patients from glasses, using different strategies including blended vision, monovision, and mini-monovision cataract surgery.
Because glaucoma patients frequently have complex cataracts, Dr. Ngai is well-versed in performing complex cataract surgery, in patients who have Intraoperative Floppy Iris Syndrome, small pupils, pseudoexfoliation, phacodonesis, shallow or deep anterior chamber, Fuchs endothelial dystrophy, cataracts that are white, brunescent, mature or hypermature, post refractive surgery status (LASIK/PRK/RK), and other non-routine cataract extraction scenarios.
Our Eye Care Providers
Minette Tsang, OD
Dry Eye Specialist
Comprehensive Medical Optometrist
Comprehensive Optometry and General Eye Care for All Ages
Complex Eyeglass Prescriptions
Medically Necessary Contact Lenses
Thomas Vo, MD
Cornea & Refractive Subspecialist
Comprehensive Ophthalmologist
Fellowship-trained Cornea and Refractive Subspecialist
Refractive Cataract and Complex Cataract Surgery
Specialist in Vision/Refractive Surgery (LASIK, PRK, ICL)
Specialist in Corneal and Anterior Segment Surgery
Comprehensive Ophthalmology and General Eye Care
Medical Laser Eye Surgery
Peter T. Chen, MD (ret.)
Ophthalmologist Emeritus
While Dr. Chen was not an official member of our team, we would like to honor him and his 30+ years of practice at this location with the honorary title of Ophthalmologist Emeritus.
Philip Ngai, MD, MBA, MS
Glaucoma Subspecialist
Comprehensive Ophthalmologist
Fellowship-trained Glaucoma Subspecialist
Refractive Cataract and Complex Cataract Surgery
Medical and Laser Treatment of Glaucoma
Specialist in Minimally-Invasive and Traditional Glaucoma Surgery
Comprehensive Ophthalmology and General Eye Care
Medical Laser Eye Surgery
Our Eye Care Team
Erick
Clinic Supervisor
Clinical Technician Team Lead
Surgical Coordinator
Appointments and Surgical Scheduling
Patient Advocate and Liaison
Patient Experience
Insurance Eligibility Coordinator
Abe
Lead Surgical Coordinator
Senior Clinical Technician
Patient Intake and Discharge
Appointments and Surgical Scheduling
Patient Advocate and Liaison
Patient Experience
Insurance Eligibility Coordinator
Justin
Coding & Billing Team Lead
Junior Clinical Technician
Patient Intake and Discharge
Appointments and Surgical Scheduling
Patient Advocate and Liaison
Patient Experience
Insurance Eligibility Coordinator
Jordan
Administrative Team Lead
Junior Clinical Technician
Junior Coder and Biller
Patient Intake and Discharge
Appointments and Surgical Scheduling
Patient Advocate and Liaison
Patient Experience
Insurance Eligibility Coordinator
Cynthia
Clinical Technician
Appointments and Surgical Scheduling
Patient Experience
Patient Advocate and Liaison
Insurance Eligibility Coordinator
Margia
Junior Coder and Biller
Patient Intake and Discharge
Appointments and Surgical Scheduling
Patient Experience
Patient Advocate and Liaison
Insurance Eligibility Coordinator
Our Team Alumni
Kelly (Alumnus, matriculated to Medical School, 2021)
Junior Clinical Technician
Surgical Coordinator
Appointments and Surgical Scheduling
Patient Advocate and Liaison
Insurance Eligibility Coordinator
Michelle (Alumnus, matriculated to Medical School, 2022)
Patient intake and discharge
Appointments and Surgical Scheduling
Patient Experience
Patient advocate and liaison
Insurance Eligibility Coordinator
Renee (Alumnus, matriculated to Medical School, 2023)
Clinical Intern and Junior Clinical Technician
Patient Intake and Discharge
Appointments and Surgical Scheduling
Patient Advocate and Liaison
Insurance Eligibility Coordinator
Cristelyn (Alumnus, matriculated to Nursing School, 2022)
Clinical Intern and Junior Clinical Technician
Patient Intake and Discharge
Appointments and Surgical Scheduling
Patient Experience
Patient Advocate and Liaison
Kevin (Alumnus, in practice as a Physician Assistant)
Clinical Intern and Junior Clinical Technician
Patient Intake and Discharge
Appointments and Surgical Scheduling
Patient Advocate and Liaison
Allison (Alumnus)
Billing and Administrative Manager
Patient Intake and Discharge
Appointments and Surgical Scheduling
Patient Experience
Patient Advocate and Liaison
Insurance Billing, Coding, Eligibility, and Patient Account Manager
Ashley (Alumnus)
Clinical Intern
Junior Clinical Technician
Patient Experience
Patient Advocate and Liaison
Catelynne (Alumnus)
Administrative, Clinical, and Marketing Manager
Clinical Technician
Lead Surgical Coordinator
Appointments and Surgical Scheduling
Patient Advocate and Liaison
Insurance Billing, Coding, Eligibility, and Patient Account Manager
Janine (Alumnus)
Administrative Lead
Patient Intake and Discharge
Appointments and Surgical Scheduling
Patient Experience
Patient Advocate and Liaison
Insurance Billing, Coding, Eligibility, and Patient Account Manager